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Friday, March 8, 2019

Customer Types

Customer Types Tanya Myers HTT 200 March 22nd, 2013 Karen Stevens Customer Types According to the AH&LA website the ordinary lodging customer in 2011 stayed 40 % for business and 60 % for leisure. The representative lodging customer in a business dwell is a male, age 35 to 54 years old. The typical lodging customer is employed in a professional or managerial smear with an come annual income of $119,388. They usually stay by themselves, make makings frontward of time and pay $129. 00 per night for the room. 0% of the business travelers evanesce unmatched night, 22% spend 2 nights and 38% spend 3 or more nights in a hotel. The typical lodging customer in a leisure room is usually 2 adults ages 35 to 54, with an average annual income of $89,736. They usually are auto travelers and also make their reservation ahead of time they pay $109. 00 per night for the room. 47% of the leisure travelers spend 1 night, 27 % spend 2 nights and 26% spend 3 or more nights in a hotel (The Amer ican Hotel and Lodging Association, 2013). 3 different lodging founts would be decision maker Conference Centers, Health fixing hotels and Resorts.I feel that business travelers would stay the most in the Executive Conference Centers this is because they offer both small meeting rooms and classrooms. Meals and amusement facility use are often included in the room rate this would be very convenient for a business traveler to have everything they need handy under one roof. The traveler flavor for relaxation, stress management, or to pamper themselves would love to visit a wellness spa. The health spa often includes mineral baths, fitness facilities and massage therapists. The impair boomers are usually the ones that love to go to this case of lodging.When I picture a resort I think of termination type lodging such as Mexico, Hawaii and the Caribbean. The type of traveler that would go to these would be one looking for tons of amenities, including lots of victuals with fine din ing. Some cities are desirable for year round resort visitation such as Orlando and Las Vegas. I think that any type of lodging depends on the person and what suits them, they have to make sure they amenities are good before they travel and that they prepare ahead of time. Sources The American Hotel and Lodging Association. (2013). Retrieved from ahla http//www. ahla. com

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